Quick Benefits Analysis

Fill out as much or as little of this form as you desire to determine the benefits of a monitoring technology assessment for you. The page that follows will address each of your answers as contributing to your need for an assessment or not needing an assessment.

Monitoring Tools (Fault, Configuration, Accounting, Performance, Security)

Minimum # tools you think are in use

Maximum # tools you think are in use

Likely # tools you think are in use

Tools in use perception

Way Too Many
Too Many
About Right

Too Few
Way Too Few
Don't Know

Adequacy of tools

Useless
Inadequate
Reasonable

Under-utilized
Don't Know

Resources monitored by tools
(network, servers, applications, telecom, ...)

Very Select
Some
All Key Resources

Most Everything
Don't Know

Organization Demographics

# IT Employees

1-10
10-50
50-100

100-250
250-500
500-

Levels of management between CIO
and Support Tech

1
2
3

4
5
6

7
8+

Distinct Departments
(check all that apply)

Enterprise Architecture
Data Center Operations
Help Desk

Support
Engineering
QA/Test

Organization Efficiency

Typical problem response time

Super Fast
Fast
Reasonable

Slow
Horrible
Don't Know

Accuracy of reports to IT management

Precise
Reasonable

Questionable
Inaccurate
Don't Know

Optional Contact Information

Contact Me

Yes

E-mail/Phone:

	« HanoverSoft • 820 Churchill Dr. • Chapel Hill • NC • 27517 • USA • info@hanoversoft.net »