Service

Service Provided: This assessment reviews your current monitoring technology so you know what you have and what you don't have with respect to FCAPS (Fault, Configuration, Accounting, Performance, and Security) management disciplines. Assessment conducted with the philosophy that people, processes, and technology must be in harmony to achieve productive use of technology. Assessment concludes with thorough presentation and report to the CIO.

View the on-line brochure, then request an initial meeting.
See Top 6 Benefits of service.
See health insurer case study.

Engagement plan:

1. We will work with your designated technology liaison to identify all technologies, technology leads (SMEs), and executive owners.
2. We will interview each technology executive and then each technology lead.
3. We will create the report to document each identified technology, how it interoperates with other technologies/people/processes, critique on effectiveness, and recommendations.
4. We will review the report with the technology liaison and project sponsor.
5. We will present the report to the CIO with executive summary.

Pricing: Project rate

HanoverSoft's Professional Services Guarantee to our customers: if you are not completely satisfied within the first three days of the engagement, we will refund your money and terminate your commitment (travel expenses excepted). We deliver quality consulting services. We stand behind our people!